Frequently Asked Questions
We're committed to making your experience with B&B as seamless as possible.
If you don't find the answer you're looking for below, we'd love to help. Reach out anytime at info@boobsandbarks.com and we'll get back to you as soon as possible.
Orders & Shipping
How can I track my order?
You can track your order by checking the status of your tracking number online. The number will be sent to you via email once we have created your shipping label. Please allow 1-2 business days for processing your order.
How do I access my order history & account information?
To create or login to your account, click here.
From your account you can view your orders, update your personal information, and request returns and exchanges.
Do you offer free shipping?
Yes! Your shipping rate is calculated at checkout.
If your cart is equal to or greater than our current free shipping threshold, free shipping will automatically apply.
For example, we may offer free shipping on the following: Australia $325 AUD, Canada $300 CAD, New Zealand $375 NZD, UK £150.00, and USA $150 USD on orders with shipping costs not exceeding $20.
Do you ship internationally?
Yes! We proudly serve Australia, Canada, New Zealand, and the UK.
Don't see your country listed? E-mail info@boobsandbarks.com and we'll do our best to take care of you!
For international orders, we offer shipping for orders under 4 lb via USPS First Class Package International Service or DHL eCommerce Parcel International Standard. Learn more in our Shipping Policy.
What is your return / exchange policy?
We have a 30-day return policy. Your item must be in its original condition, and you must have proof of purchase.
Exchanges must be completed as a return and re-purchase.
Items sent back without first requesting a return will not be refunded.
To start a return, create or log in to your customer account, select the product you wish to return, and click the request return button.
Or, contact us at info@boobsandbarks.com. We're happy to help you!
Find more info on our Refund Policy Page.
Products
Where are your products made?
Originally, most of our products were made by local seamstresses including the founders, Katie & Kieran.
Many of our styles are still our original designs that can not be found anywhere else on the market.
Today, all of our products are made in the USA by reputable suppliers. In the future we are excited to incorporate ethical near-shore production as well.
Are your dog accessories made in the USA?
Yes!
We proudly produce our collars, leads, harnesses, and bandanas in the USA.
What size should I order?
Our pieces are true to size.
Before purchasing, we always recommend measuring your body and your dog's body with a soft measuring tape and referencing each product's size chart. This will ensure your pieces will have the best fit for your body and preferences.
If you are unsure, send us an email at info@boobsandbarks.com and we will happily assist you.
What makes The Harbour Collection different?
We took the best performance features of your favorite athletic pieces and made them from premium swim-quality fabric.
This means your active coastal lifestyle never stops.
Finally, a collection intentionally designed to move from exercise, golf, tennis, and travel to beach days, boat outings, and everyday living by the water.
Can I swim in The Harbour Skort and Tank?
Absolutely.
The Harbour Collection is crafted from premium swim-quality fabric designed to perform both in and out of the water.
Many customers wear their Harbour pieces for beach days, boating, poolside lounging, and other water activities before transitioning seamlessly into the rest of their day.
Mission & Community
Who benefits from your donations?
We have donated a portion of all profits to charitable organizations supporting breast reconstruction surgeries and dog rescues.
Our charitable partners are The Alliance in Reconstructive Surgery (AiRS) and The Vanderpump Dog Foundation.
Why did Boobs & Barks become B&B Apparel Co.?
B&B Apparel Co. is the next chapter of Boobs & Barks!
While our mission remains the same, our collections have evolved beyond just matching apparel into a broader lifestyle brand focused on movement, versatility, companionship, and thoughtful design.
Can I model for B&B?
We adore seeing you in B&B on your adventures!
Tag us on social media @boobsandbarks for the opportunity to be tagged and reposted.
Email us at info@boobsandbarks.com to inquire about professional modeling opportunites.
Can I be an affiliate for B&B?
Thank you for your interest in sharing the B&B lifestyle!
Our affiliate program is best suited for women who are content creators, passionate about sharing our mission, and already love our pieces!
To learn about our program and apply to be an affiliate, click here.